Air India provide \’no value\’ to Delhi IGI passengers in winter amidst fog

Tata-owned Air India stated on Wednesday that passengers touring from Delhi\’s IGI Airport in the course of the winter season can cancel or reschedule their bookings if vital flight delays because of fog are anticipated. It stated in a press release that no extra charges or any extra prices will probably be imposed on passengers. This got here on a day when greater than 100 flights had been delayed in Delhi because of dense fog.

Through the winter, the nationwide capital experiences foggy situations for a number of days, resulting in delays and cancellations of flights.

This scheme known as Air India FogCare programme. I began final 12 months.

In a press release, Air India stated the initiative underscores the airline\’s dedication to passenger consolation throughout adversarial climate situations.

Air India will present proactive assist and provide uncomplicated choices to reschedule or cancel tickets with out incurring extra costs, it added.

Rajesh Dogra, chief buyer expertise officer at Air India, stated the \”honest effort\” will scale back \”inconvenience\” to prospects whose flights are affected by foggy situations.

In line with the airways, passengers on flights will obtain common updates about fog by means of warnings. They will decide on this regard based mostly on the warnings for the journey.

With inputs from PTI